COVID-19 has already had a significant impact on our daily lives. And with looming uncertainties surrounding the extent of its impact, we all need to prepare for possible, ongoing economic and social struggles. Here are some actions courier service companies can take.
Set Up An Emergency Team
An emergency team is essential to manage communication with all stakeholders, and the company’s response. Make sure to keep staff, especially drivers, knowledgeable and encouraged so that they can effectively continue working. Remote working should be considered where possible and meetings should be facilitated using teleconferencing or videoconferencing options. Options for virtual meetings include Microsoft Teams, Zoom, Slack and more.
Plan For a Sudden Increase In Demand For Services
As concerns about the spread of the virus continue to grow, persons have been cautioned to avoid crowded places. As a result, there may be a spike in the demand for delivery services for business and non-business-related activities. More persons will move to utilize courier services for goods and food.
Review Current Business Model
At times of uncertainty, liquidity and adaptability are key features that companies should maintain due to intended and unintended changes in business patterns. There will be changes to distribution patterns and sourcing, and there may be closures to access routes. Companies will need to focus on maximizing cash flow as opposed to profits as they navigate the trying times ahead.
Companies must plan ahead as much as possible while staying alert to economic changes that occur daily. Taking small steps today to prepare for the impact of the virus will go a long way in companies’ abilities to navigate the uncertain times ahead.
At SMEX 24/7, we have implemented safety measures to reduce risks. We are also making pick-ups more accessible to our customers. We’re here for you during this crisis and will continue to provide quality service to meet your growing needs. Contact us now to get started.